Gazelle

Gazelle Ultimate C380+ HMB

Ranked #4 in Electric Bikes

723 LP on the category ladder what's LP?

A premium city commuter with a 250 W motor, 500 Wh battery and a comfortable upright geometry. Reviews note its exceptional build quality, low maintenance, and excellent customer support. Firmware updates are delivered via the Gazelle app, and the bike’s components have proven durable over several years of use.

Consolidated from 10 cited sources across 9 outlets

Where the cited sources landed, as we read them

9 positive sources

See the sources

Flagged as a product to avoid

1 of 9 research runs entered this as a product to avoid rather than a pick. A trap is a product buyers genuinely cross-shop but should not buy, ranked honestly alongside the real picks rather than dropped to the bottom. Why the boards include them

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Pros & cons

✓ Premium build quality
✓ Upright geometry for city commuting
✓ Excellent customer support
✓ Comfortable Dutch design
✓ Good range

✗ Spec sheet looks boring next to feature-stacked rivals

The sources behind this ranking

We searched the web and YouTube for what has been published about this product, then read the articles, video transcripts and comments we found.

Evidence 5 articles, 2 video reviews and 3 community sources

9 positive sources

Electric Bikes of New England SmartEtailing Inc · reviewer

The Gazelle Ultimate C380+ HMB is the ultimate electric bike to take on any task, errand, or adventure. Equal parts sporty urban bike and comfortable touring bike, and powered by Bosch's formidable Performance Line Speed motor, this Gazelle goes the distance. The exquisitely formed frame, elegant lines, and integrated battery offer a sleek look and capable handling.

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Mr No FluFF (My Real Estate DOJO) Mr No FluFF (My Real Estate DOJO) · 14.2K subscribers · Aug 2021

So, I decided to go with, you know, a better company. And I this time I did a lot of research and I came with this company called Gazelle. Now, the reason I didn't know who Gazelle was, you know, I wrote a book about flipping bikes. If you're interested in learning how to turn 100 bucks into 500 or 700 bucks really quick, um you might want to check it out. It's called the new flip. But I've never

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Mole Hill Bikes SmartEtailing Inc · reviewer

Nothing's too much with this comfortable e-bike. The convenience of the low, wide step-through and the upright sitting position add to the pleasure of cycling. The quiet belt drive is virtually maintenance-free, and with the powerful disc brakes and good lighting, you have everything under control.

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Propel Tech Propel Tech · 624 subscribers · Mar 2023

The Gazelle Ultimate C380+ is the ultimate electric bike to take on any task, errand, or adventure. It's equal parts sporty, urban, and a comfortable touring bike that goes the distance. It has a suspension fork and adjustable stem, making this bike a top choice if you're looking for a comfortable commuter bike.

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Trustpilot Article

My Gazelle Ultimate C380+ is Amazing! Tons of power, long range capability, very comfortable and it also looks Rad! This bike works very well for all my needs. From grocery runs to dog rides it perform above and beyond my expectations.

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E-Bike Shop Article

The Ultimate C380 HMB is the perfect combination of a comfortable touring bike and a sporty city bike. It provides an excellent ride, taking you from A to B in style, speed, and convenience.

Read F Facebook Maureen McDonald · owner

Gazelles are great: good if your local shop can service Bosch as well as all the other standard bicycle things, but it's ideal if you have a Gazelle shop nearby.

View post F Facebook Facebook post

I love easy access with the low step entrance, the smooth reliability of Bosch, and the silence of a Gates Carbon belt drive. It’s really a perfect ride.

View post N No one loves their Gazelle more than Danelle!... Facebook post

Virtually maintenance free, clean and quiet!

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1 stance not read source

Angry Catfish SmartEtailing Inc · reviewer

With the Avignon C380 HMB, you choose ultimate comfort. It is truly Gazelle's most comfortable e-bike, and you notice this in every detail. You see it in the relaxed upright sitting position, the suspension and the extra-wide tires. But also in the spacious and low step-through, the intuitive display, and the low-maintenance belt drive.

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Frequently asked questions

It ranks #4 (A tier) on our consolidated electric bikes board, drawn from 10 cited sources across 9 outlets.

Spec sheet looks boring next to feature-stacked rivals.

The Gazelle Ultimate C380+ HMB is for the city commuter who wants a premium, comfortable, upright bike and plans to keep it for many years. It sits in A tier on our board for exceptional build quality, low maintenance and excellent customer support. It is not for spec-sheet shoppers, since its numbers look plain next to feature-stacked rivals. If you want more range for less money, the Aventon Level 4 is the better buy, and the Lectric XP4 750 is our S tier pick for most people.

The components on the Gazelle Ultimate C380+ HMB have proven durable over several years of use in reviews, and firmware updates through the Gazelle app have caused no trouble. Gazelle's customer support is rated excellent, which matters in years three to five when a battery or a motor part needs replacing. It is one of the safer long-term bets on our board.

Yes. Comfort is the main reason the Gazelle Ultimate C380+ HMB ranks in A tier. Its upright Dutch geometry keeps your back straight and your head up in traffic, and reviewers single out the ride as comfortable for daily city commuting. Riders who prefer a sporty, leaned-forward position will find it too relaxed.

No. Low maintenance is one of the recorded strengths of the Gazelle Ultimate C380+ HMB. Like any e-bike it still needs tire pressure checks, brake pad inspections and a periodic service, and the battery should be charged indoors and not left flat. Gazelle's dealer and support network makes the periodic service easy to book.