Lockly

Lockly Visage

Ranked #17 in Smart Locks

42 LP on the category ladder what's LP?

Lockly Visage provides a durable design, dependable firmware and strong customer support.

Consolidated from 36 cited sources across 30 outlets

Where the cited sources landed, as we read them

26 positive sources
10 mixed sources

See the sources

Flagged as a product to avoid

1 of 8 research runs entered this as a product to avoid rather than a pick. A trap is a product buyers genuinely cross-shop but should not buy, ranked honestly alongside the real picks rather than dropped to the bottom. Why the boards include them

Check price

Pros & cons

✓ Durable design with high-quality materials
✓ Regular firmware updates for security
✓ Responsive customer support
✓ Facial-recognition for quick access
✓ Highly rated by multiple outlets

✗ The worst value in the category
✗ Reviews find the facial recognition inconsistent
✗ Fingerprint reader has mixed reliability reports
✗ Busy, over-marketed feature stack - expensive as a substitute for good
✗ A Schlage Arrive plus a video doorbell costs less and works better

The sources behind this ranking

We searched the web and YouTube for what has been published about this product, then read the articles, video transcripts and comments we found.

Evidence 14 articles, 18 video reviews and 4 community sources

26 positive sources

F Facebook meetlockly

If your hands are full, the kids are already at the door, and nobody knows where the keys went… Lockly Visage Zeno Series just gets it 😎 With facial recognition for hands-free entry, plus built-in Wi-Fi for remote control, activity logs, and real-time alerts, it’s perfect for busy families and homeowners who want the front door to keep up 🏡🌟 Get to know Lockly Visage on Lockly Official Site.

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Terry Lee White Terry Lee White · 497K subscribers · Oct 2024

This is hands down the most sophisticated smart lock Terry has ever seen!

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PCMag UK Article

The Lockly Visage Zeno Series is the first smart lock we’ve tested that supports facial recognition. Using two infrared cameras, it scans your face when you approach, offering a completely hands-free way to unlock your door. Additionally, it supports various other authentication methods, including Apple HomeKey, fingerprint scanning, and voice commands via Alexa, Google, and Siri.

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Locksmith Recommended Locksmith Recommended · 87.1K subscribers · Dec 2025

The Lockly Visage Zeno Face-ID lock provides: Easy-entry, no-hassle, hands-free entry via face recognition.

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PCWorld Christopher Null · reviewer

The Kwikset Halo Select strikes a good balance between the minimalism of our top pick in smart locks, the Level Lock+ Connect, and the ultra-sophisticated–and uber-expensive–Lockly Visage Pro.

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Locksmith Recommended Locksmith Recommended · 87.1K subscribers · Feb 2026

You can't go wrong with the Lockly Visage smart lock. Our our Runners up for best smart lock of 2026.

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Pbtech Article

Walk up to your door, and the Visage detects your face and unlocks in about one second. No tapping, no reaching into your pocket for your phone. You just walk up and it opens.

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DIY Smart Home Guy DIY Smart Home Guy · 42.6K subscribers · Sept 2024

Its advanced features make a mockery of all other so called smart locks. The future is here, people, staring you right in the face.

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Smart Home Explorer Article

The Lockly Visage Zeno Series Smart Lock is best for Shared households with kids or guests who may not carry a phone. Experts rate it "Recommended" with a 7.35/10 consensus.

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Wayne Winton Wayne Winton · 42.2K subscribers · Feb 2025

Join expert locksmith Wayne Winton as he installs the Lockly Visage Zeno, one of the most advanced and secure smart locks available! This high-tech keyless deadbolt features facial recognition, a deep scan fingerprint reader, and the Pin Genie randomizer for ultimate security.

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Tom's Guide Article

Once you start to add on the smart features, like the Wi-Fi bridge and keypad, you might find the Eufy Video Smart Lock E330 or Lockly Visage cheaper in the long run.

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Wayne Winton Wayne Winton · 42.2K subscribers · Feb 2025

This step-by-step guide walks you through the process, from unboxing to setup, ensuring a seamless installation. Perfect for locksmiths, security professionals, and DIY enthusiasts looking to master biometric security!

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Lockly Visage Zeno Series unlocks in under a second—no pause, no juggling bags, no digging for keys. Just walk up and you’re in.

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Wayne Winton Wayne Winton · 42.2K subscribers · Feb 2025

Upgrade your security with the Lockly Visage Zeno – the highest-rated smart lock featuring:

Watch F Facebook Rod Buell · owner

I like them and they have worked well in HK. I am trying to migrate to HA and having issues. Any suggestions? Thank you.

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ModernDayTech ModernDayTech · 36.4K subscribers · Jul 2024

Don't miss out on my comprehensive review that shows why the Lockly Visage is the ultimate upgrade for your smart home setup.

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Bob Vila Paul Rankin · reviewer

If you’re ready to ditch keys and unlock your home with just a glance, this one’s worth a serious look.

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Invent Products Invent Products · 1.2K subscribers · Mar 2026

The Lockly Visage Zeno Series Smart Lock represents the pinnacle of modern home security technology. Designed for homeowners seeking convenience, safety, and cutting-edge innovation, this smart lock combines facial recognition, fingerprint access, and keyless entry to deliver a seamless and secure experience.

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SecurityInfoWatch.com SecurityInfoWatch.com · 916 subscribers · Jan 2024

Experience effortless management through the complimentary Lockly app, fully optimized for LocklyOS™, ensuring a smoother, more intuitive user experience.

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RBL Reviews RBL Reviews · 756 subscribers · Mar 2026

One of the most exciting innovations in this space is the Lockly Visage Zeno Series Smart Lock, a premium smart door lock designed for convenience, security, and cutting-edge technology. This next-generation smart lock combines facial recognition, fingerprint unlocking, keypad entry, and mobile connectivity into a single device that brings modern security to any front door.

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Wilds 1UP Reviews Wilds 1UP Reviews · 575 subscribers · Dec 2025

This is hands down the most advanced smart lock on the market right now. The Lockly Visage unlocks your front door with just your face — in under one second. No keys. No touching anything. Just walk up and it knows it's you. I've had it installed for over two months and I'm breaking down everything you need to know before you buy.

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Tech doc Tech doc · 528 subscribers · May 2026

The Lockly Visage Zeno Series Smart Lock is an advanced keyless entry system designed to upgrade home security with modern biometric technology. Featuring facial recognition, fingerprint access, PIN Genie keypad, and app-based remote control, it offers multiple secure ways to unlock your door.

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A-Z tech A-Z tech · 438 subscribers · Feb 2026

What makes this model stand out is its facial recognition technology. That means instead of just typing codes or scanning fingerprints, the lock recognizes your face and unlocks the door. That's next level convenience, especially when your hands are full with groceries, kids, or packages. Of course, facial recognition isn't the only way in.

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GadgetDoc GadgetDoc · 31 subscribers · Aug 2026

Experience hands-free home entry with the Lockly Visage Zeno Series Smart Lock, featuring advanced facial recognition and Apple HomeKey compatibility. Built with integrated Wi-Fi, biometric fingerprint scanner, patented PIN Genie keypad, and seamless integration with Alexa, Google Home, and Apple Home, it delivers elite security and convenience.

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Smart Home Wizards Smart Home Wizards · 20 subscribers · Apr 2025

Discover the cutting-edge Lockly Visage Zeno smart lock that uses advanced facial recognition technology to secure your home. In this comprehensive review, I test the accuracy, reliability, and security features of this innovative biometric smart lock.

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SpyGearCo SpyGearCo · channel · May 2026

Hey, what's going on? Uh, I just want to take a second and I want to talk about why, if you're considering a smart lock, this is one of the locks that I would really recommend. In fact, if I was buying a smart lock, I would buy this one again. One thing I want to mention in the beginning here also is that it works with both Android phones and iPhones, and that is not true of all smart locks.

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10 mixed sources

ModernDayTech Suzieqtk1965 · owner · Jul 2024

All well and good but how on earth do you hook up the Wi-Fi to this thing. Nothing I done has worked. It's a split 5G 2G. And I'm using only two g but it will not connect to the lockley app no matter what I do. I don't see where it flashes so I don't understand if it's even communicating to this thing because there's no red light or green light And it seems to only use Bluetooth.

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The Verge Jennifer Pattison Tuohy · reviewer

I was very impressed with the Lockly Visage . The first facial recognition residential smart lock on the market, it also features a fingerprint reader, a keypad, a keyway, and Apple Home Key — that’s a lot of high-tech ways to unlock your door. And while it’s probably too much lock for most people, if you are a super smart home user or a major gadget nerd, you’ll love this lock.

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The Lockly Visage uses dual infrared sensors to detect your face as you approach and unlock the door in about a second. After setting it up, we found that the facial recognition worked well in decent lighting. You may run into issues if it’s too dark out and you don’t have a porch light. Luckily, the Visage also supports your phone, PIN, and fingerprint.

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Smart Home Explorer Article

The limitation is connectivity, which the formula quantifies at 6. The lock operates on built-in 2.4GHz Wi-Fi without Thread, so the remote control methodology is cloud-dependent rather than localized mesh. Consequently, it requires no hub yet cannot survive connectivity outages like a Thread lock.

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Rainbow Locksmith NY JZSmartMedia · reviewer

Best premium choice : Lockly Visage . If budget isn’t your main concern and you value hands-free convenience, the facial recognition is genuinely impressive and useful.

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Forbes Steven John · reviewer

However, the brand says that its facial recognition may not work well with people under age 13, which is why we recommend the Yale Assure Lock 2 for homes with kids.

Read S r/smarthome u/shaunsanders · owner

UPDATE 2: See the discussions below for more details, but I was able to resolve it, and got the firmware fixed, so I'm happy with the lock despite the headache.

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TechRadar Article

Don't buy it if ❌ You're on a budget: Lockly is one of the more expensive smart lock brands. For a budget option, take a look at Switchbot instead.

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Smart Lock Advice smartlock25 · reviewer

One limitation: in direct sunlight , the facial recognition can momentarily glitch, requiring a second pass.

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WIRED Nena Farrell · reviewer

Initial Bluetooth connection was frustrating, but Lockly has since issued a patch

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Frequently asked questions

It ranks #17 of 17 on our smart locks tier list, in F tier. That placement draws on 36 cited sources across 30 outlets.

None of the 36 sources with a clear view is critical of it. The worst value in the category. Reviews find the facial recognition inconsistent. Fingerprint reader has mixed reliability reports. Busy, over-marketed feature stack - expensive as a substitute for good. A Schlage Arrive plus a video doorbell costs less and works better.